Our Quality And Environment Policy
As DUAL® who have proved themselves with their experience in the transport sector, we have adopted the following issues as our policy:
To Increase Customer Satisfaction;
Increasing the qualifications of our employees who are willing applicators of our quality policy in line with our customers’ expectations and needs, through planned training activities.
To Realize Impeccable Service;
By performing a quality assurance system in line with the standard ISO 9001:2015 and increasing the efficiency of this system, to extend the goal of continuous improvement to all of our activities;
To Increase Service Quality;
Modernizing our service equipments in line with the changes in technology, ensuring a consistent improvement and development by efficiently and effectively applying regulations on environment, occupational health and safety through the Management System OHSAS 18001, perceiving environmental management as an integral part of our business and respectively to use environmental-friendly materials in all our activities, to carry on our ISO 14001 Environment Management System by continuously improving it, to ensure efficient, effective and minimum use of our natural resources and to pursue any technologic developments for this purpose.
